Business

How to revoke a payment order?

In case you would like to revoke already confirmed payment order, you are required to submit a request.

You can do it in two ways:

Log in to our banking web site, open your account statement and click on particular payment order. You will see the link to “Payment request” form, fill in and send it to bank.
Visit a SEB bank unit of your choice

Please note that if the payee has already received the money according to your payment order, the payment can be revoked only with the payee’s consent. The defined charges shall apply for the administration of your request. These charges apply regardless of whether payee agrees to a refund.

Contact

Private customers
+370 5 268 2800
(I–V 8.00–20.00
VI 9.00–18.00
VII 9.00–16.00)
Business customers
+370 5 268 2822
(I–V 8.00–17.00)

"Skype"

Call us on Skype for round-the-clock advice

The SEB Group in Lithuania has one official account on Skype. The account name is ‘SEB.Lietuvoje’.

When you call the bank on Skype, we recommend that you always use the functionality available on www.seb.lt , which allows you to connect by clicking on ‘Call SEB.Lietuvoje’ instead of using the information stored in the Skype account archive.

When you click this button to connect with the bank on Skype, you can only talk as there is no messaging or video functionality.

Please note that the staff of the SEB Group never call clients from the bank’s Skype account, never ask them to disclose confidential data or passwords and will never do so in the future.

Calls to the ‘SEB.Lietuvoje’ account on Skype are free (customers are charged for Internet access as per agreements with Internet providers).

When you call to the ‘SEB.Lietuvoje’ account on Skype, the bank provides services on the same terms as it does on the phone to number +370 5 268 2800 for private customers or +370 5 268 2822 for business customers.
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How to revoke a payment order?

Contact

Call us on Skype for round-the-clock advice