The SEPA direct debit is an international payment service for debiting funds from the account, if the payment is initiated by the payee based on the payer’s mandate. The transfer from the account of SEB bank customer is executed under SEPA Core Direct Debit Scheme.
Main features of the service
The SEPA direct debit service will be offered to any customer of SEB bank having a euro-denominated account at SEB and requesting to debit funds from the account automatically against the SEPA direct debit order issued by the payee.
Only the payer may apply for the SEPA direct debit service. The service will not be available to the payments collector.
Digitally
We would like to note that only one payee may be specified in the application for the SEPA direct debit service. If you gave the mandate to more than one payee, you will be required to fill out separate applications.
You need to specify the payee identifier in the application. You can find it in the mandate signed with the payee.
After receiving your application, SEB will automatically execute the SEPA direct debit payments from your selected euro account, if the payment request is received from the payees indicated by you.
In force from | In force to | |
---|---|---|
Application for the SEPA direct debit service |
2020.07.09
|
In force
|
Request of a payer using SEPA direct debit service |
2020.07.09
|
In force
|
Request to cancel the SEPA direct debit service |
2020.07.09
|
In force
|
Read more about the e-document signing portal here.
All executed payments will be listed in your account statement (in EUR).
If you are using the internet bank, all your applications related to the SEPA direct debit service may be submitted online. If you are not using the internet bank, you may visit the selected bank unit. You will be required to submit your personal identity document.
Tick the “Request to provide confirmation of execution of a SEPA direct debit order“ box and fill out the payer and the payee data.
You are entitled to recover money debited under the SEPA direct debit order, if within 8 weeks from the date of funds debiting you provide us with an application for recovery of money. Tick the “Request for a refund of the amount debited in accordance with a SEPA direct debit order, if the SEPA direct debit order was executed not earlier than 8 weeks ago“ box.
If you noticed that funds were debited without your consent, you have to submit an application regarding illegal debit orders not later than within 13 months from the date of debiting.
The form template “Request of a payer using SEPA direct debit service” is available in section “Documents“ should be submitted online or by visiting the selected bank unit.
Tick the “Request for a refund of the amount debited under an unauthorized SEPA direct debit order, if a relevant unauthorized transaction was executed not earlier than 13 months ago“ box and specify the reason of refund.
The bank will automatically transfer funds only to the payee specified in the request. If you fail to specify the payee, the bank will execute all SEPA direct debit orders.
If you are not willing that the bank automatically transfers funds to the specific payees, you need to submit an request of the payer using SEPA direct debit service, tick the "Request to block the execution of SEPA direct debit orders from a specific account” box and fill out the payer and the payee data.
In this case, the bank will execute all received SEPA direct debit orders, except for the payee you specified. This choice of yours takes effect no later than on the following business day when the bank receives a relevant notification submitted no later than 2.00 PM.
If you are willing to revoke the automated payment blocking to specific payees, submit a new request of a payer using the SEPA direct debit service,tick the "Request to unblock SEPA direct debit orders in a specific account“ box and fill out the payee data.
You are entitled to instruct your bank to suspend the SEPA direct debit orders by notifying the bank and the payee. Such instruction must be given to the bank in written form, which comes into effect no later than on the following business day when the bank receives a relevant notification submitted no later than 2.00 PM.
To suspend one automatic transfer order, in the request of a payer using SEPA direct debit service tick the "Request for a one-off suspension of the execution of a SEPA direct debit order from a specific account“ box and fill out your data and the payee data.
Services | Charges |
---|---|
Funds debiting to the account according to SEPA direct debit payment order (for each payment order)1 | EUR 3.00 |
1 SEPA direct debit service is provided to a customer – payer, willing that funds are debited to his account according to SEPA direct debit payment order.
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