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✓ Thank you! We have received your claim.
2. Submit documents proving the event
Submit the following medical and other documents to prove the event:
- Medical death certificate
- A document confirming the cause of death
- i.e. medical document about the course of illness or the course of death and precise diagnoses (if this information is missing on medical death certificate) - Other documents related to the insurance event
- i.e. insured’s medical record, forensics reports, conclusions of expertice, police and prosecutor's office, etc
- if a beneficiary is not nominated, please add inheritance documents (acceptance, certificate of inheritance)
- Medical death certificate
Upload the documents
Upload the documents on the SEB internet bank under "Documents certifying the insured event".
Sign the documents with qualified Smart-ID or mobile signature.
If you don't have access to the internet bank, Smart-ID, or mobile signature, you can submit the documents at any SEB branch office.
3. Receive an insurance benefit
After we receive your documents, we will get to work on your notice form as soon as we can. On average, it takes us 10 working days to make a decision. In more complex cases, it could take up to 30 days.
We are here to help you
If you have any questions about the insured event,
please call us at +370 5 268 2800 (I-V 8:00–20:00)
