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Loan insurance

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If you have any questions regarding the life insurance event,

please call us at +370 5 268 2800 (I-V 8:00–20:00)

A notice about the insured event can be submitted at any unit of the bank

In certain cases, e.g., if you are not SEB Internet bank user or do not have qualified signing app "Smart-ID", or mobile signature, you can submit a notice about the event at any unit of the bank.

Documents proving the event

  • Death certificate
  • Document proving the death reason, i.e. expertise of the course of illness or an extract indicating the cause of death and precise diagnosis
  • Other documents related with the insured event, i.e. insured’s medical records book and documents of the medical tests
  • If the insured died outside the territory of the Republic of Lithuania – the documents proving repatriation of the body through the state border
  • If the legal prevention institutions performed an investigation related to the insured’s death – conclusions of the legal prevention institutions
  • If a beneficiary is not nominated – the documents proving inheritance of the insurance benefit.
  • Treating doctor's report, proving the health disorder caused by illness or physical injury
  • Insured’s person’s health record, extracts from the medical documents and copies of tests performed with regard to the injury, bodily harm or illness 
  • Extracts from medical documents issued by the medical treatment institution, if within the period of coverage, specified in the application for the insurance benefit, the insured person underwent the medical treatment at the hospital
  • Other documents related with the insured event (if the insured person has a right to use them), as well as – decisions of the research institutions or certifications of the legal prevention institutions, if a traffic accident occurred.

If a sickness allowance is allocated and paid to the insured person by the territorial units of the Board of State Social Insurance Fund (hereinafter referred to as Sodra):

  • Spreadsheet available in the  Electronic Citizen Service System (hereinafter referred to as EGAS) of Sodra, including the data of the electronic sick leave certificates issued to insured person and notifications on the  sickness allowance allocation
  • Insured person’s health record and originals or approved copies of the tests performed with regard to injury, bodily harm or illness
  • Other documents related with the insured event (if the insured has a right to use thereof), as well as decisions of the investigation institutions and the police certifications if a traffic accident occurred.

If a sickness allowance is allocated and paid to the insured person by other entities than the territorial units of Sodra:

  • Medical certificate for absence from work, labour exchange or educational institution (form No. 094/a)
  • Insured person’s health record and originals or approved copies of the tests performed with regard to injury, bodily harm or illness
  • Other documents related with the insured event (if the insured has a right to use thereof), as well as decisions of the investigation institutions and the police certifications if a traffic accident occurred.

For self-employed persons, unemployed persons and persons temporarily working outside Lithuania:

  • Extract from the medical documents issued by the personal healthcare institution, offering inpatient personal healthcare services
  • Insured person’s health record and originals or approved copies of the tests performed with regard to injury, bodily harm or illness
  • Other documents related with the insured event (if the insured has a right to use thereof), as well as decisions of the investigation institutions and the police certifications if a traffic accident occurred
  • Documents proving the start date of the employment contract (copy of the employment contract) and the end date, indicating the end date of the employment contract and the employment contract termination basis, e.g. employment contract, employer’s decree, certification from Sodra or from the employer, etc.
  • Official written proposal on the employment contract termination registered by the company and signed by the administration, if the contract is terminated by consent between the parties
  • Reminder for job seekers, proving that the insured person is registered with the labour exchange as an unemployed person
  • Within the insurance benefit payment period, a confirmation sent by the insured person by email that he/she did not sign any employment contract (the insured person, who submitted an application for damage compensation on monthly basis must send such confirmation by email directly to ADB „Gjensidige“  zalos@gjensidige.lt)