Rules, terms and contracts for electronic services

The SEB Group in Lithuania has one official account on Skype. The account name is ‘SEB.Lietuvoje’.

When you call the bank on Skype, we recommend that you always use the functionality available on www.seb.lt , which allows you to connect by clicking on ‘Call SEB.Lietuvoje’ instead of using the information stored in the Skype account archive.

When you click this button to connect with the bank on Skype, you can only talk as there is no messaging or video functionality.

Please note that the staff of the SEB Group never call clients from the bank’s Skype account, never ask them to disclose confidential data or passwords and will never do so in the future.

Calls to the ‘SEB.Lietuvoje’ account on Skype are free (customers are charged for Internet access as per agreements with Internet providers).

When you call to the ‘SEB.Lietuvoje’ account on Skype, the bank provides services on the same terms as it does on the phone to number +370 5 268 2800 for private customers or +370 5 268 2822 for business customers.