Purchase insurance
Purchases are insured when they are made with SEB credit card or using a credit card account.
Examples of such purchases include furniture, musical instruments, sports and leisure items, toys, household appliances, computer and other goods intended for long-term use.
Purchase insurance comes together with a credit card
Mastercard Standard
- Credit limit of up to EUR 30,000
- Foreign travel insurance covering all family members for up to 30 days
- Purchase insurance
- Possibility to use a free credit period of up to 45 days
- Free of charge with service plan DAILY+, otherwise – EUR 2.00 per month
Mastercard Premium
- Credit limit of up to EUR 30,000
- Premium foreign travel insurance covering all family members for up to 90 days
- Purchase insurance
- Possibility to use a free credit period of up to 45 days
- Flight Delay Pass – business lounge access in case of flight delay of 2 or more hours (does not apply to charter flights)
- Fast Track security check at international airports
- Free of charge with service plan PREMIUM or PREMIUM+, otherwise – EUR 4.50 per month
Mastercard World Elite
- Credit limit of up to EUR 30,000
- Fast Track security check at international airports
- Foreign travel insurance covering all family members for up to 90 days
- Purchase insurance
- Possibility to use a free credit period of up to 45 days
- Priority Pass – possibility to use business lounges at over 1,500 international airports all over the world (12 free-of-charge visits)
- Mastercard Travel & Lifestyle Services – access to world-class information and reference sources to help guide and inspire your next move, luxury travelling and dining benefits
- Free of charge with service plan PREMIUM+, otherwise – EUR 35 per month
Coverage
Insurance coverage start and expiration
Insurance coverage is valid for 180 calendar days from the date of purchase: from transfer of the purchased item to the cardholder and upon acquisition of ownership of the item.
If you can't substantiate the actual transfer of item with relevant documents, the insurance coverage ends on the 180th day after the payment of the item.
Insurance coverage territory
Insurance coverage is valid worldwide, except for Russia and Belarus.
Indemnity
Payment of the insurance indemnity
AB Lietuvos draudimas will pay the insurance benefit within 15 business days after receiving all information needed to determine the insured event, its circumstances, consequences, and the amount of the benefit. You will be notified about the decision in writing.
AB Lietuvos draudimas will transfer insurance indemnity to your SEB current account and will deduct EUR 30 from it. The amount of indemnity depends on the condition of the item:
- If the insurer finds that repairing the item is economically viable, they will cover the repair costs. From this amount, they will subtract the deductible and VAT, if you are a VAT payer
- If the insurer finds that it is economically impractical to repair the purchase, they will cover the cost of a new item. From this amount, they will subtract the deductible and VAT, if you are a VAT payer
- Losses are compensated up to the purchase price
Insurance indemnity limits and deductibles per card
- Annual sum – EUR 5,000
- Per insurance event – EUR 5,000
- Per purchase – EUR 5,000
- Per single insurance event for special purchase – EUR 600
The exact list is available in the Clause 12 of the Insurance terms and conditions - Insurance Product Information document (PDF)
- Purchase price from which insurance cover takes effect – 100 euros
We apply a deductible of 30 euros per each insured event.
What to do if an insured event occurs?
Please inform the insurance provider, AB Lietuvos draudimas, within 10 business days and follow further instructions.
You can submit an application in writing (LT) on the insurer’s website which is presented here: https://www.ld.lt/SEB-pirkinio-draudimo-zalos-pranesimas.
Or call 1828 in Lithuania or +370 5 266 6612 from abroad.
When you submit your application, please add:
- A notification in the form established by the insurer, indicating the circumstances, date, and nature of the insured event
- A document confirming payment for an item by card. For example, a document printed by an electronic card reader with the data of the payment transaction performed using the card. Or the cash register check issued by the person who sold the item (receipt and other documents confirming that the item price has been fully paid)
- A photo of the damaged item, an estimate of its repair costs, or both of these
- Certificates from law enforcement confirming that you reported an insured event involving the loss of the item due to third-party criminal actions.
If it is necessary (for example, asking for additional documents and evidence, clarifying information about the circumstances of the insurance event, the size of losses and possible liable persons, or agreeing on the possibility to inspect the scene or the damaged item), AB Lietuvos draudimas will contact you directly.
Please be aware that your personal data related to purchase insurance shall be processed by AB „Lietuvos draudimas“ in accordance with its Purchase insurance terms and conditions. You can find more information on AB “Lietuvos draudimas” data processing in the Privacy Policy.
