New card design
Payment cards are not only convenient for making payments. They can also be a step towards a more sustainable environment.
We are replacing our plastic cards with a more environmentally-friendly solution: corn-based plastic will now comprise 84% of the card material.
We have also updated the design of our cards, and will implement it gradually.
We are replacing our plastic cards with a more environmentally-friendly solution: corn-based plastic will now comprise 84% of the card material.
We have also updated the design of our cards, and will implement it gradually.
Choose the card that fits your needs the best
Debit Mastercard
- Pay at regular retail stores and e-shops
- Make contactless payments
- Add your card to one of the digital wallets we support
- Order the card and receive it by post or via parcel machine
- Free of charge with a service plan, otherwise – EUR 1 / month
SEB Mylimiausia Mastercard
- Join the loyalty programme – collect and redeem your loyalty points at partner shops with digital wallets that we support
- Pay at regular retail stores and e-shops
- Make contactless payments
- Add your card to one of the digital wallets we support
- Order the card and receive it by post or via parcel machine
- Free of charge with a service plan, otherwise – EUR 1 / month
Mastercard Standard
- Credit limit of up to EUR 30,000
- Foreign travel insurance covering all family members for up to 30 days
- Purchase insurance
- Possibility to use a free credit period of up to 45 days
- Free of charge with service plan DAILY+, otherwise – EUR 2.00/ month
Mastercard Premium
- Credit limit of up to EUR 30,000
- Premium foreign travel insurance covering all family members for up to 90 days
- Purchase insurance
- Possibility to use a free credit period of up to 45 days
- Flight Delay Pass – business lounge access in case of flight delay of 2 or more hours (does not apply to charter flights)
- Fast Track security check at international airports
- Free of charge with service plan PREMIUM or PREMIUM+, otherwise – EUR 4.50 / month
Mastercard World Elite
- Credit limit up to 30 000 euros
- Daily payments and usage with an additional access to a free credit period up to 45 days
- Exceptional foreign travel insurance, which covers all family members up to 90 days
- Priority security check at international airports
- Priority Pass – the opportunity to use business lounges at over 700 international airports
- Card usage fee is 35 euros a month
Choose a plan that fits your needs
- Use of the card without any card monthly service fee
- Instant trauma insurance
- Increased cash withdrawal from any bank ATM
- Money transfers in euros without a commission fee to banks in Lithuania and other European Economic Area countries (SEPA)
- Unlimited transfers with majority service plans
Contactless payments - convenient and secure
- Enable and disable contactless payments at any time in the mobile app
- Without entering PIN, in Lithuania you can pay up to 50 euros for one purchase and this limit cannot be changed
- If you enter a wrong PIN three times consecutively when making a purchase, the card will be automatically blocked for security reasons. You can view the card’s PIN code in the internet bank and then unblock the card by entering the PIN code at an ATM of SEB
Digital wallets – pay with SEB card in your smart device
- Apple users can use Apple Pay on supported devices for secure and fast payments in stores, apps and online
- Garmin and Fitbit users can add cards to smartwatches for contactless payments in stores
- Add your SEB card to Google Pay via SEB mobile app or Google Wallet and use your Android devices for quick and easy payments
- Any type of activated Mastercard payment card can be added to Digital wallets
What to do if your payment card is lost or stolen?
- Report this immediately by calling +370 5 268 2800 to block the card, or block the card yourself by using the mobile app
- When you block your card, you can order a new payment card immediately
- Within one week, we will produce and issue a new card and provide you a new PIN code. A defined fee is applied for new card issuance according to the price list
Frequently asked questions
In case your card is lost or stolen, we suggest blocking it immediately. You can block the card:
- in the mobile app (“Cards” → “Card” → “Blocking”)
- in the Internet Bank (“Cards” → “My cards” → “Block card”)
- by calling SEB Bank at +370 5 268 2800 (24/7)
Yes. You can order a new card in the Internet Bank section "Cards" → "New card". Debit cards are sent by post. We can send the card to your residential address, office address or anywhere else in Lithuania or abroad, wherever you usually stay or prefer to receive the card at. Sending by ordinary mail in Lithuania is 2 euros, by registered mail – 4 euros. The fee for sending the card abroad is 10 euros. We can send the card to the selected parcel machine. A fee of EUR 2.8 is charged for sending a new, renewed or replaced card via parcel machine.
You can view your card’s PIN code in the Internet Bank section "Cards" → "My cards" → "View PIN code".
A standard daily limit for cash withdrawal at ATM by debit card is 2000 euros. Maximum possible daily limit for cash withdrawals at ATM by debit card is 15 000 euros. A standard daily limit for payments by debit card is 3000 euros. Maximum possible daily limit for payments by debit card is 15 000 euros. The total monthly limit for payments and cash withdrawal by credit card is in range of 5000 euros to 50 000 euros (the limit depends on the type of the credit card).
You can change cash withdrawal or payments limits:
• in the mobile app (“Cards” → “Settings and limits”)
• in the Internet Bank (“Cards” → “My cards” → “Change details”)
• by calling SEB Bank at +370 5 268 2800
If you have not received the goods or services you paid for, if the amount is incorrect, or if the same amount has been debited several times, we suggest that you first contact the merchant/the service provider.
If you are unable to resolve the problem with the merchant/service provider, the bank may mediate in accordance with the rules of the Mastercard organisation to help you recover your funds.
You can apply for a chargeback by selecting ‘Cards’ → ‘Card statement’ in your online bank. Set the required date, tick the box next to the card in the ‘Period’ section and click ‘Show’. When the list opens, find the amount debited and select ‘Dispute transaction’.
In order to investigate your situation regarding the debited funds, we need additional information, which you can provide when completing the chargeback application.
In the ‘Comments’ section of the application, you should provide the following information:
• a detailed explanation of the situation
• what product or service you purchased
• whether you have received an order confirmation
• whether and when you tried to contact the merchant for a chargeback (attach a copy of your correspondence with the merchant)
If you are unable to contact the supplier of the product or service, or if the website where you bought the product or service is no longer available, please provide evidence (for example, a screenshot) of this.
You should also provide any other supporting documentation that relates to the disputed transaction.
You can submit all documents by logging in to your online bank (click on ‘Additional services’ → ‘Electronic documents’ → ‘Upload document’ in the menu bar. Under the ‘Subject’, select ‘Chargeback application documents’).
Please note that if you do not provide additional information within 5 working days, the request will be rejected.
Yes. You can change the PIN code by using an ATM of SEB.
First you need to activate the card. You can do it either in mobile app or the Internet Bank:
- in the mobile app (“Cards” → “Card”)
- in the Internet Bank (“Cards” → “My cards” → “Activate card”)
Renewed cards can also be activated by using ATMs of SEB – insert the card, enter the PIN code and select "Card activation".
Payment transactions using a payment card are different from a normal money transfer transaction. When paying by card, funds are not debited from the account linked to the payment card and transferred directly to the payee’s payment service provider, but are reserved in the account so that they are not used for any other transactions from the same account. The reserved funds from the account linked to the payment card must be transferred by the bank to the payee once it receives the confirmation of the card payment.
The bank, after receiving the cardholder’s consent to pay with the card, reserves funds in the account linked to the card for the transaction, so that the funds are not used for other transactions from the same account. The bank must transfer the funds to the payee after receiving a confirmation of the payment by card from the payee.
In accordance with the rules of the MasterCard payment card organisation, when a cardholder makes a payment with a payment card, the bank, seeking to ensure payment of the payment, reserves the funds of the payment transaction in the account linked to the card and transfers them to the payee upon receipt of confirmation of the card payment from the payee. The confirmation is normally received by the bank within a few days after the cardholder confirms the card payment.
Once the cardholder enters the payment card details and confirms the payment transaction in the manner agreed with the bank, the payment order is already executed and cannot be cancelled, even if the funds are reserved in the account linked to the card.
The bank automatically cancels the reservation of funds in the card-linked account if it does not receive any confirmation of the card payment from the payee within 7 calendar days from the date of reservation of funds.
Advance reservations (usually hotel accommodation, car rental) are cancelled within 30 calendar days.
If the card is blocked, transactions made with the payment card until the time of blocking will not be cancelled.
A bank in your smartphone
- Quick overview of your account balances
- Convenient way to make and request payments
- Manage your savings goals and bank cards
Want to make sure you find the most suitable solution?
- Our customer executives will help you find the best solution for you
- We have a dedicated team of professionals you can trust
