It checks all the boxes
In case you lost your card
- Block the card by using the mobile app, Internet bank, or report this immediately by calling us at +370 5 268 2822
- In case you still can’t find your card, a new one can be ordered in Internet Bank for business
- Within one week, we will issue and send you a new card
Frequently asked questions
In case your card is lost or stolen, we suggest blocking it immediately. You can block the card:
- in the mobile app (“Cards” → “Card” → “Blocking”)
- in your Internet Bank (“Accounts and cards” → “My cards” → “Block card”)
- by calling SEB Bank at +370 5 268 2800 (24/7) or on Skype
Yes. You can order a new card in the Internet Bank for business, section "Accounts and cards" → "New card". We can send the card to your residential address, office address or anywhere else in Lithuania or abroad, wherever you usually stay or prefer to receive the card at. Sending by ordinary mail in Lithuania is 2 euros, by registered mail – 4 euros. The fee for sending the card abroad is 10 euros. We can send the card to the selected parcel machine. A fee of EUR 2.8 is charged for sending a new, renewed or replaced card via parcel machine.
The PIN code is issued to a cardholder and can be seen in the Internet Bank for private customers (use your own Internet Bank, not company’s), section "Accounts/Cards" → "My cards" → "View PIN code".
Yes. You can change the PIN code by using an ATM of SEB.
First you need to activate the card. You can do it either in mobile app or your Internet Bank:
- in the mobile app (“Cards” → “Card”)
- in the Internet Bank for private customers (“Accounts and cards” → “My cards” → “Activate card”)
Renewed cards can also be activated by using ATMs of SEB – insert the card, enter the PIN code and select "Card activation".
In Internet Bank for business you can change card settings for each cardholder. Select “Accounts / Cards” → “Payment cards” → “Cards list” and you will be able to:
- set the card features you want, e. g. enable/disable payments abroad and on internet, contactless payments, as well as ability to use ATMs or pay at points of sales
- choose whether you want a cardholder to see company’s account balance when using ATMs, also set payment limits
- ·block the card
Upon the need you can set individual limits for each issued company’s card and modify them using Internet Bank for business. A standard daily limit for cash withdrawal at ATM by debit card is 2000 euros. Maximum possible daily limit for cash withdrawals at ATM by debit card is 15 000 euros. A standard daily limit for payments by debit card is 3000 euros. Maximum possible daily limit for payments by debit card is 30 000 euros. The total monthly limit for payments and cash withdrawal by a credit card is in range of 5000 euros to 40 000 euros.
You can change cash withdrawal or payments limits:
- in the mobile app (“Cards” → “Settings and limits”)
- in the Internet Bank for business (“Cards” → “My cards” → “Change details”)
- by calling SEB Bank at +370 5 268 2822 (I–V 8.00–17.00) or on Skype
Business service plan
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Merchant solutions
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Financing
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| Issuance and delivery | |
| Card usage fee | EUR 2.50/month |
| Card validity | 4 years |
| Card issuance1 | Free of charge |
| Urgent card issuance1, 2 | EUR 30 |
| Issuing new card if the old one is lost / stolen / damaged, if new PIN is issued or at cardholder's request before its expiry date (e.g., change of the cardholder’s name, surname, etc.) | EUR 5 |
| Sending a card by post in Lithuania | EUR 2 |
| Sending a card by post to another country | EUR 10 |
| Sending a card via parcel machine | EUR 2.80 |
| Collecting a card at the bank's branch | EUR 5 |
| Depositing of cash | |
| Depositing of cash into your own bank account in euros using SEB-branded cash-in ATMs in Lithuania | 0,15 % of the amount |
| Standard cash deposit limit for all client accounts and linked cards | EUR 15 000/month |
| Cash withdrawal | |
| At cash dispensing shops when paying by card an amount not less than EUR 5 | Free of charge from EUR 5 up to EUR 100 |
| At SEB-branded and other Lithuanian and foreign ATMs3 | 2% (minimum EUR 3) |
| At partners4 points of sale | 2% (minimum EUR 2) |
| Other services | |
| Account balance at SEB-branded or other Lithuanian and foreign ATMs5 | Free of charge |
| Currency exchange fee in case of operation in other than the card account currency6 | 2.65% |
| Obtaining a copy of the receipt in case of payment in Lithuania7 | EUR 1.45 |
1 We apply an additional fee for sending / collecting the card.
2 The fee is added to the card issuance fee.
3 The ATM operator may apply additional fees when using a non-SEB -branded ATM.
4 Cash withdrawals from the terminals of “Perlas Finance”.
5 If other ATMs have the technical functionality to check SEB account balance.
6 If the transaction currency is other than euro, we convert the transaction amount into euro based on the exchange rate set by Mastercard on the day of processing. Next to the exchange rate applied by Mastercard, we add an exchange fee.
7 We apply the fee if the cardholder requests to receive the documents that confirm payment transaction by card, and it turns out that they include their signature or other data which proves that the cardholder has made the payment by card.
Have a question about cards?
- Write your question in our chat and get a quick answer
- We have a dedicated team of professionals you can trust – call us at +370 5 268 2822
- 90% of customers’ requests get feedback in less than 2 hours
