Technology

Cloud technology 

By embracing Cloud Technologies, we benefit from scalability, flexibility, and access to the latest technologies. 

Container technology 

Container technology has fundamentally changed our view on application hosting and brings speed to our application deployment pipeline. Some examples are OpenShift, Mirantis/Docker, Kubernetes, Swarm and Container Security.

Software development

We use a broad range of software programming languages. To mention a few, we love Java, .Net Core & .NET Framework, Go, React, and Python.

CI/CD

Increase agility by continuously build, test, and deploy iterative code change. Embracing Infrastructure-as-Code and GitOps best practices for deployment improves security and quality. 

AI Ops 

Automated monitoring, discovery, and remediation. Machine Learning helps us mitigate problems quicker. 

Data Science 

We work with visualization, data engineering, AI and Machine Learning. 

Open Source 

We contribute and have our own.
Our open-source projects range from frontend tools to Kubernetes operators and more. We contribute to other projects and continuously evaluate what is suitable to open source.

API

We use and develop a lot of API for our development internal as well as external usage as well as in our infrastructure.

 

Justina Guobienė

IT Team manager & Scrum master at SEB Global Services Vilnius

Justina's career journey at SEB: from bank specialist to IT team manager

Justina Guobienė, who has been working in the SEB Global Services Centre in Vilnius for more than ten years, shares her inspiring career, which started as a bank specialist and led her to the IT field. Justina shares the key moments that led to her career change and reveals why SEB not only fascinates her with its culture but also encourages continuous learning and development.

What were the most important moments or experiences that led to your career change?

I started working at SEB more than ten years ago, when I was still a university student. I was studying economic engineering, so the opportunity to work in banking was very exciting. I joined SEB Bank as a specialist in the Contact Centre. We provided remote advice to the bank's customers 24/7, so I could combine my studies and work. Working in the Contact Centre helped me to get acquainted with many of the bank's services, gain a lot of experience in managing conflict situations, and improve my ability to find solutions in various difficult situations. When I started working at SEB, I did not have a clear career plan, but rather a plan that was developed while I was working. When the opportunity arose to apply for the position of Team Manager of the team I was working for, I did not hesitate to accept, as I had additional functions for which I was responsible when I was still working as a specialist. I have never regretted that decision. I am constantly motivated by the opportunity to help people develop, to improve internal processes together, to build a strong team. I became interested in IT a couple of years ago. I was very interested in all the latest IT technologies, and I knew I wanted to work in this field. Although I don't have deep technical knowledge, it doesn't stop me from working in IT because I have knowledgeable colleagues nearby.

What made you choose IT? What fascinated you?

I chose IT because of its dynamic nature and the opportunity to be part of the changes that are taking place. The solutions that I and my team are now working on were previously unknown to me, I had only heard some of the terms. I think that when you work in IT you never get bored and you never stop learning, because you must keep up to date with the latest technologies. Before I started working in IT, I had heard a lot about the Agile methodology, so I was very curious to find out what it was and to try it out.

You've been working at SEB for 10 years. What do you find most fascinating here? Why did you choose to change your career within the company and not in another organization?

There are many different things that fascinate me about SEB, but I would like to mention the colleagues and the opportunity to always find new challenges. During my ten years at SEB, I have met so many wonderful people who I still talk to even when we are not working together. I would like to thank all my former supervisors because I could learn a lot from everyone, I felt valued, and I always got the help I needed. 
I believe that you can find challenges and new activities in the bank even without changing your position. And if you do decide to change roles or fields, there are also plenty of opportunities. Although I started my career at SEB bank, I will now continue my career at the SEB Global Services Centre. I think this is a good example of how there are many and varied opportunities to change careers within SEB.  

How does SEB's culture promote learning and career development? Can you give a concrete example of how your experience reflects this culture?

I can confidently say that the most important thing is to have the desire to continuously learn and develop yourself. At SEB, we have access to a variety of learning platforms - both internal and external. When I joined the IT team a year ago, I was given the additional responsibility of being a scrum master. Although I didn't know anything about this field at the time, I now have a lot of experience. The support of my colleagues, especially the team, and the training organized within SEB have helped me to achieve this. I think the most important thing is to have the internal motivation to take advantage of the opportunities.

You're an IT team leader. How do you encourage continuous learning and development in your team? 

Working in IT, there is always a need to stay up to date with the latest technologies. We have special sessions within the team to share knowledge among team members and participate in company-organized training. We even have a little competition with the team to see who can gain the most learning hours.

Given your long-term experience at SEB, what advice would you give to employees who are looking to try different career paths within the organization? 

I think it is very important in any position to be ambitious, to take on extra responsibility, and to be able to show your abilities and strengths. Respect for colleagues and maintaining good relationships is also an important factor. There is always an opportunity within the organization to contact the hiring manager to talk about the position before applying. This not only helps to get further information about the role and decide whether it is of interest but is also a great way to get to know colleagues.

What are your hobbies?

I like to be active in my free time – I run, play table tennis, snowboard in winter, wakeboard in summer, and my family and I go cycling and hiking together quite often. By the way, I started playing table tennis in office here at SEB. I also like to spend my free time quietly with a book and watching films and TV series.

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Rokas Anskinas 

Robotics Developer and Scrum Master at SEB Global Services Vilnius

The best thing that a person can do is to be curious

Meet Rokas, a Robotics Developer and Scrum Master in the Automation department at SEB Global Services Vilnius, who highlights the significance of curiosity and having a clear vision of what interests you and where you want to grow. Starting from scratch in Automation and achieving success, Rokas demonstrates that curiosity, a thirst for learning, and strong team support are the keys to building a successful career path.

How did you start working at SEB?

After graduating from university, I was looking for opportunities and space for growth. I decided to apply for a position at SEB because it is one of the biggest and most stable employers in the Lithuanian market. However, I was rejected and switched my focus from large corporate job to Lithuanian smaller companies. After a while, I began looking for a new job. Encouraged by my friends' positive experiences at SEB, I decided to try with large corporations once again and applied to some of them. Thanks to my friends' recommendation, I reapplied to SEB as well and got the position.

What is your career path at SEB? 

I currently work as a robotics developer and scrum master in the Automation department, but I initially joined SEB as a business operations specialist. After a while, my manager recognized my previous experience working in a technology company and assigned me to automation duties. Interestingly, I knew nothing about it at the time. Although I was writing scripts for myself, I still needed to learn a lot about automation. I am glad that back then, my manager was supportive, giving me opportunities and space to learn and acquire the needed skillset to work with RPA (Robotic Process Automation). Now, I am successfully working as a solution developer, constantly improving in my position.
I had no experience as a scrum master initially, but I developed an interest in it. When my team decided to promote someone internally to become a scrum master, my manager saw potential in me and offered the opportunity, which I accepted. My easy-going, energetic personality and ability to manage meetings and team dynamics made me a good fit.
Maybe in the future, I will choose one direction, but for now, I enjoy this combination and take the best parts of it.

Would you call your career path challenging? 

I wouldn’t call this journey challenging but fun. There are hard tasks sometimes, but a career should be enjoyable. Throughout my career path, I try to do what I like and learn more about it. Also, I have a lot of support, which is also important. For example, my previous manager encouraged me to join my current team and was very supportive when I was getting the job I wanted.
Now, I enjoy building robots. If I ever stop enjoying it, I'll try something else. Despite never scripting or coding before joining SEB, my curiosity and the support from my managers have helped me succeed.

What learning and development opportunities do you see at SEB?

If you want to learn more about something, you can go straight to the SEB Campus. I like Pluralsight because I find more useful information there. However, to use these tools, you need to already be curious and know what exactly you would like to learn and develop. Most of the courses are great for entry-level to kickstart your interest in an exact topic that you chose.  
To spark curiosity, you can find many examples of employees with exciting careers within SEB. It is motivational to learn more about what they do and look for new opportunities. 

Is SEB a good place to develop a career? 

Definitely. SEB is a big bank with many interesting positions in various departments and offers great professional development opportunities. There's a saying, "The world is yours." In this case, I’d say, "The bank is yours." Even after 15 years, you can still find new opportunities, both vertically and horizontally.
Additionally, a supportive environment is crucial. I’ve seen different managers and various stories of changing positions, so I'm glad that my previous and current managers and my team are supportive and encourage skill development and internal mobility, which is truly motivating.

Why is it important for employees to be curious? 

I think it is the best trait that a person can have. It has helped me reach where I am today. Developing a career is much easier when you're eager to learn new things. The main thing is to find something interesting to be curious about. If you're too focused on your daily tasks and don't look for other opportunities, it's harder to discover what might captivate your interest.
At SEB, my colleagues often inspire my curiosity. When I see my colleagues engaged in interesting roles or working on exciting projects, it sparks my interest and makes me want to learn more.

What advice can you give to those who have just started their career or want to move to another position? 

Working as a Scrum Master helped me realize the importance of soft skills, not only on the job but also for career development. Sometimes, you don't need a full set of technical skills if you have strong soft skills and a curiosity to learn. For example, one thing I appreciate about SEB is that it manages to hire lively and interesting people and is willing to invest time in teaching juniors.

What are your hobbies? 

I have many hobbies. One of my latest passions would be dog agility. I also enjoy various sports with padel tennis and kite surfing being my favorites at the moment. I wouldn't refuse a fun board game night with friends as well, especially outdoors, as I really enjoy being in nature. 

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Author: Liwaa Audi

Data Engineer at SEB Global Services

Data Detective: Unlocking Insights for Data-Driven Decisions

Imagine you're a detective, armed with a magnifying glass and a keen eye for detail. Your mission? To solve the mysteries hidden within your organization's data. Welcome to the world of data analytics, where you'll become a data detective, uncovering valuable insights that can drive your business forward.

Organizations that can effectively collect, analyze, and interpret data are better equipped to make informed decisions, improve efficiency, and gain a competitive edge.

This comprehensive guide will equip you with the knowledge you need to embark on your data detective journey. So, let's put on our detective hats and start unraveling the mysteries that lie within your data!

The Foundation of Your Investigations: Understanding Data

As a data detective, your first step is to understand the data you're working with. Data comes in various forms, each with its unique characteristics and potential insights. Let’s discover types of data:
•    Structured Data: This is the data that's all neat and tidy, like a well-organized filing cabinet. It’s organized in a predefined format, such as rows and columns in a spreadsheet or a database. Examples include customer information, sales figures, and financial data. 
•    Unstructured Data: This data is a bit messy and chaotic, like a detective's desk covered in clues. It lacks a structure and it’s more challenging to analyze. Examples include text documents, images, social media posts, and audio files. 
•    Semi-structured Data: This data is somewhere in between, with a bit of structure but also some flexibility. Examples include JSON and XML files.

Collecting and Cleaning Data

Once you've identified the types of data you need, the next step is to collect it from various sources. This can involve extracting data from databases, scraping websites, or using APIs to access external data sources.
However, raw data often contains errors, inconsistencies, and missing values. To ensure accurate analysis, it's essential to clean the data. This process involves tasks such as:
•    Data validation: Checking for errors and inconsistencies in the data.
•    Data imputation: Filling in missing values with appropriate values.
•    Data normalization: Transforming data into a consistent format.
•    Data standardization: Ensuring data is consistent across various sources.
By understanding the several types of data and following effective data collection and cleaning practices, you'll lay a solid foundation for your data detective investigations.

Analyzing Data and Telling the Story

Now that you've gathered and cleaned your data, it's time to start analyzing it. Think of yourself as a detective examining clues to solve a mystery.

Data Analysis Techniques
•    Descriptive Analytics: This is like summarizing the case file. You're looking for basic facts and figures to understand the overall picture. For example, you might calculate average sales, identify the top-selling products, or analyze customer demographics. 
•    Diagnostic Analytics: This is where you start digging deeper into the evidence. You're trying to understand why things happened. For instance, you might investigate why sales declined in a particular region or analyze customer churn rates. 
•    Predictive Analytics: This is like predicting the future. You're using historical data to forecast future trends. For example, you might predict customer behavior, estimate future sales, or identify potential risks. 
•    Prescriptive Analytics: This is where you put your detective skills to use and recommend solutions. You're using data to suggest the best course of action. For instance, you might recommend optimizing marketing campaigns, improving customer service, or launching new products.

Telling the Story with Data Visualization
Once you've cracked the code of your data, it's time to share the treasure. Data visualization is like creating a compelling story that helps others understand your detective work.
By using charts, graphs, and other visual elements, you can make complex data easy to understand and interpret. Effective data visualization can help you:
•    Identify patterns and trends: Spot trends that might be difficult to see in raw data.
•    Communicate insights clearly: Convey your findings in a way that is easy to understand.
•    Persuade others: Use data visualization to support your recommendations and influence decision-making.
Remember, the goal of data analytics isn't just to solve puzzles for fun. It's about using your detective skills to make a real difference. By combining effective data analysis techniques with compelling data visualization, you can become a master data detective and unlock the full potential of your organization's data.

Putting Your Detective Skills into Practice: Make Data-Driven Decisions

Now that you’re familiar with the art of data analysis and visualization, it's time to apply your detective skills to drive data-driven decision making within your organization. Here are some best practices to keep in mind:
•    Foster a data-driven culture: Encourage employees at all levels to embrace data and use it to inform their work.
•    Invest in data quality: Ensure your data is accurate, complete, and dependable.
•    Choose the right tools: Select data analytics tools that are powerful, user-friendly, and aligned with your organization's needs.
•    Collaborate with data experts: Work with data scientists and analysts to leverage their expertise and insights.
•    Experiment and learn: Don't be afraid to try new things and learn from your experiences.

Conclusion: The Future of Data-Driven Decision Making

As a data detective, you have the power to unlock the mysteries hidden within your data. By following the best practices outlined in this guide, you can make informed decisions, improve efficiency, and drive innovation.

Remember, the future of business is data-driven. So, sharpen your detective skills, put on your thinking cap, and embark on a journey of discovery. With the right tools, techniques, and mindset, you can become a master data detective and shape the future of your organization.

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