This application (app) is available to you free of charge. You may download it to your smartphone or computer and connect to the Internet Bank or approve transactions. After downloading the app on your smartphone, you may create your account via the Internet by using your current identification tool – Digipass, mobile or electronic signature.
The new identification tool was created by the Estonian IT company “SK ID Solutions“.
You may download the Smart-ID app free of charge from the Google Play store or App Store.
You just need to have a smartphone to connect to the Internet Bank.
You will login using the PIN codes created by you.
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Use the Smart-ID Basic level. It will be automatically assigned at the moment of registration when you login with generator. For more information |
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Additional opportunity for users of the Smart-ID level. It will be automatically assigned at the moment of registration when you login with the mobile signature. For more information |
More information about the Smart-ID is available on the official webiste www.smart-id.com.
For holders of the electronic or mobile signature |
For holders of the password card or Digipass
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1. Download the app from the Google Play store or App Store |
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2. After opening the app, choose registration in Lithuania | |
3. Click the Mobile Signature button, enter your telephone number and contacts |
3. Click the SEB button and enter |
4. Enter your personal code |
4. Enter your identification code |
5. Confirm your identity by the electronic or mobile signature |
5. Connect with your login tool |
6. Create a PIN1 code |
6. Familiarise yourself with the data transfer rules. If you agree, confirm the data transfer |
7. Create a PIN2 code |
7. Create the PIN1 and PIN2 codes |
8. Confirm by the electronic or mobile signature that you have created a certificate |
8. Ensure and confirm that your data is displayed on your smartphone’s screen |
9. Confirm the PIN1 code |
9. Familiarise yourself with the rules and confirm |
10. Confirm the PIN2 code |
10. Confirm the PIN1 and PIN2 codes |
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If you are willing to use the Smart-ID in several smart devices, you need to download the app to every smart device and register your account separately.
The app may be used by any person of full age of the Republic of Lithuania.
The Smart-ID app is an alternative method for connecting to the Internet Bank. The Smart-ID app may be more convenient when staying abroad: it will be enough to have the Internet connection in you mobile phone (Wi-Fi or Mobile Internet) if you are willing to execute any banking transaction. If you use the mobile signature, each time SMS is being sent, the receipt hereof may be protracted. We would like to draw your attention that mobile communication operators may apply additional fees for the mobile Internet abroad.
Two PIN codes are used for security purposes. The first PIN code (PIN1 code) is used to connect to the Internet Bank, the second (PIN2) code is used for signature and for the document confirmation.
Yes, if you have access to wireless (Wi-Fi) or mobile Internet. We would like to draw your attention that your mobile communication operator may apply the additional fees for the mobile communication.
Yes.
If you are a user of the mobile or electronic signature select the mobile or electronic signature identification method in the app. This will enable you to create the Smart-ID account to be equalled to the electronic signature.
If you use the password generator or code generator, click the SEB button in the app – this will enable you to create the Smart-ID Basic level account.
If you are a user of the password generator, the mobile or electronic signature– you will not experience any changes, i.e. you will be able to use the above tool to connect to the Internet Bank and perform the transactions.
If you are willing to login to the Internet Bank, enter your identification code on the Internet Bank login page and select the Smart-ID identification method. A message will appear on your phone screen and you will be requested to enter the PIN1 code. After entering the PIN1 code, you will login to the Internet Bank.
If you connected to the Internet Bank with the Smart-ID, click the Confirm button. A message requesting you to enter the PIN2 code will appear on your phone (or palm computer) screen. After entering it, you will confirm the transaction.
You will have 3 attempts to enter your PIN code (PIN1 or PIN2). If you enter an incorrect PIN code for the first time, your account will be temporarily blocked for 3 hours, for the second time – 24 hours. If you failed to remember your PIN code for the third time – the account will be blocked. You will need to create a new account and to delete the existing account.
If you are a user of the password generator, mobile or electronic signature, you will need to create a new account. If you are a user of the password card and used it to activate Smart-ID Basic till 2017-07-12, you will need to obtain a new login tool: the password generator or mobile signature.
Do not delete the app from your old phone. Primarily, you need to download the Smart-ID app to the new phone and to create an account. Then obtain a proof that your old phone has access to the Internet (WiFi). By using the new Smart-ID Basic account, you may login to the Internet Bank. The new login method may be selected if your account is already activated. If you do not have any plans to use the old phone in the near future, after activation of the new account, delete the Smart-ID app from the old phone.
Delete the existing account from your phone in the self-service portal smart-id.com or by calling the Smart-ID Call Centre at +370 37 281 040.
Delete the existing account from your phone in the self-service portal, on website www.smart-id.com or by calling the Smart-ID Call Centre at +370 37 281 040.
Create a new account on your smart device. If until today, you are a user of the password card, our bank consultants at any unit of the bank will create a new account in the near future. Until such date, the new account for login purposes may be activated only if you are issued the password generator or use the mobile signature.
The PIN codes are known only to you, thus in such case you need to create a new account. You may delete your current account from the app.
If you are a user of the mobile signature or a holder of the password generator, you will need to create a new account. If until today, you are a user of the password card, you may visit any unit of the bank and create a new account. If you are willing to get access immediately – you may obtain a mobile signature at your mobile communication operators store or you may be issued the password generator at any unit of the bank.
If you have access to the phone, you may remove the account from the phone. The accounts are remotely handled by smart-id.com. You may also remove it by calling the Smart-ID Call Centre at +370 372 81 040.
If the Smart-ID Basic level account is installed on your smart device, after login to the Internet Bank select menu item Settings -> E. / M. signature. At the bottom of the page, delete the tick mark beside the option Smart-ID Basic.
If you have the Smart-ID level account – delete the tick mark beside the E. signature option. Confirm the terms. We would like to draw your attention that if you are willing to refuse of a possibility to login by using the Smart-ID, you need to login with other tools, i.e. the password generator and mobile signature.
If you are willing to use an electronic/mobile signature, you need to sign an Electronic Service Agreement and visit your mobile communication operator’s branch. You will need to submit your password or your personal identity card.
The electronic/mobile signature is an electronic equivalent of a personal ID document (e.g. passport) or regular signature, which is created using secure electronic signature tools for identification purposes and for confirmation of authenticity of the signed documents.
The electronic signature guarantees a secure, fast and convenient:
If you are a user of the Internet Bank:
If you are not the user of the Internet Bank, we invite you to visit any unit of AB SEB bankas and to sign the Electronic Service Agreement.
If you are willing to use the SEB Internet Bank, you have to sign an Electronic Service Agreement. You can do that by visiting any unit of AB SEB bankas, and you will be required to submit your passport or your personal identity card.
At the bank unit, you can get an electronic password generator. You do not need to order the identification tool in advance.
Digipass is protected with a PIN code that is known only to you. When you log in to the Internet Bank, the password generator every time will create a new password. It is a very handy and small (4.5 X 7 X 1 cm) device, the size of a key ring.
We offer our visually impaired customers to use a special sound generator, which uses voice to announce the generated password.
If you switch the generator for the first time, you will be required to enter a NEW PIN and 5 dashes will appear on the screen.
It will be your generator PIN code — you will have to enter it every time when connecting to the Internet Bank. If you enter a correct PIN, 7 dashes will appear on the screen.
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