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Protection of investors

A set of general guidelines governing the services of investing in financial instruments took effect in the European Union and the European Economic Community (EEC) on 1 November 2007.

The Markets in Financial Instruments Directive (MiFID) is the basis of legislation, i.e. the Law on Markets in Financial Instruments of the Republic of Lithuania. The respective provisions of the Law on Markets in Financial Instruments of the Republic of Lithuania, applied as of 1 November 2007, have tightened requirements for all investment service providers by ensuring more security for investors.

More responsibility for proper recommendations

When you decide to invest in securities, investment funds and structural or other types of financial instruments, your investment advisor has an important role to play.

Our essential prerequisite in providing adequate recommendations tailored to your needs is knowing your individual situation and investment goals. You need to make an informed decision, so it is critical that you understand all the features of the investment instruments and related risks.

Legislation defines requirements for information on financial instruments and on the risks of a specific investment provided to customers. Your knowledge and understanding of related risks is a critical point in continuing a discussion on potential investing strategies.

Fair and uniform handling of orders

Your filed orders are fulfilled in a fair and equal way regardless of the type or amount of your order.

Before we start providing investment services to you, you have to familiarise yourself with the policy for fulfilling financial instrument orders. The bank’s policy was developed to achieve the best results of your orders as well as a more transparent procedure of handling and fulfilling orders.

Protection for investors according to their activity on financial markets

Legislation ensures protection for investors which is proportional to their knowledge and experience on financial markets. To ensure the best quality of services, we have categorized our customers.

Unprofessional investors

Private customers and businesses with limited experience of investing in financial markets fall into the category of unprofessional investors. This category is provided with the highest investor protection.

Professional investors

Professional investors are institutions, large businesses, governmental authorities, etc. These are considered to have more knowledge of financial products and services compared with unprofessional investors, so they are provided with lower protection.

Eligible counterparties

The third category is eligible counterparties: banks, central banks, governmental authorities, etc. This category is provided with the lowest investor protection.

You may request to be included in a different category of investors. If you file such a request and are moved to the category of professional investors, you’ll lose the higher level of investor protection that you had as an unprofessional investor. All requests to change the category will be carefully reviewed to ensure that investors understand all the effects of such change.

Investing at your choice

One of the legal requirements is to ensure that investing customers know the risks related to the financial instrument they are going to buy.

If you are investing without consulting professionals, your order to invest in selected financial instruments will be fulfilled only after an investment eligibility assessment. We will inform you about the features and risks of financial instruments before you invest in them and will ask you to complete a product suitability checklist.

Customers who confirm their understanding of the risk related to a specific instrument also confirm that they understand the risk of other instruments within the same group.

Changes to agreement terms

“Order Fulfilment Policy of SEB Group” (PDF, 74 KB) please visit a SEB bank unit of your choice or log in to the securities trading website.

Visit a SEB bank unit or log in to the securities trading website to sign the new version of the agreement.

Please note that when you sign a securities account agreement and instruct SEB to perform a transaction, you agree that the transaction be performed according to the order fulfilment policy. You can also confirm that the order may be fulfilled outside the regulated market or the multilateral trade system.

Finansinių priemonių rizikos aprašymas (PDF, 150 KB)

Order Execution Policy (PDF, 353 KB)

SEB execution policy Summary (PDF, 92 KB)

Execution venues, used by SEB (PDF, 93 KB)

Interesų konfliktų vengimo politika (PDF, 100 KB)

Lietuvos Respublikos finansinių priemonių rinkų įstatymas

Information about Client‘s Category (PDF, 36 KB)

Directive 2014/65/EU on markets in financial instruments (MiFID II) requires investment firms who execute client orders to summarize and make public on an annual basis, for each class of financial instruments, the top five execution venues and the top five brokers, in terms of trading volumes where they executed client orders in the preceding year and information on the quality of execution obtained.

According to MiFID II requirements, AB SEB Bank publishes reports on the top five execution venues and brokers.

More detailed information on content and format of the reports to be published is defined in the delegated regulation supplementing Directive 2014/65/EU of the European Parliament and of the Council with regard to regulatory technical standards for the annual publication by investment firms of information on the identity of execution venues and on the quality of execution.

Regulation (EU) No 1286/2014 of the European Parlaiment and of the Council on key information documents for packaged retail and insurance-based investment products (PRIIPs) entered into force on 2 January 2018. According to this Regulation, before a PRIIP is made available to retail investors, the PRIIP manufacturer shall draw up for that product a key information document and shall publish the document on its website.

AB SEB bank provides links to key information documents, prepared and published by PRIIP manufacturers.

Directive 2014/65/EU on markets in financial instruments (MiFID II) Best Execution RTS27, requires Investment firm which, on an organized, frequent, systematic and substantial basis, deals on its own account by executing client orders outside a trading venue (Systematic Internalisers), to make public relevant data on the execution quality for financial instruments subject to the trading obligation.

AB SEB Bank has become Systematic Internaliser in some of Bonds since 1st of September 2018. According to MiFID II requirements, AB SEB Bank publishes reports on the execution quality on quarterly basis.


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