Mastercard Premium will provide you more benefits
Travel insurance is included
- The cardholder and family members travelling together, as established in the Special Conditions of Insurance against Travel Financial Losses, are covered by foreign travel insurance free of charge.
- Travel insurance is valid in all countries worldwide, other than Lithuania, Russia and Belarus
- Insurance cover applies to a cardholder and his/her family members travelling together
- Insurance cover within a single trip applies for a period to 90 calendar days. The number of trips per year and time between trips are unlimited
Fast Track security check at international airports
Upgrade your airport security check experience with Mastercard® Airport Security Fast Track powered by DragonPass. Skip the queue and take your time to relax, shop or dine in the airport.
Mastercard Premium credit card provides Fast Track check-in with no additional charge 5 times per year for a single person*.
The list of airports participating in Mastercard® Airport Security Fast Track program can be found from this link
To get the access to Fast Track:
- Please make sure that online purchases are enabled for your Mastercard Gold or Mastercard Premium
- Register your personal account in the Mastercard Travel Experiences mobile app (available on iOS and Android operating systems) or Mastercard website
- You are ready to pre-order Fast Track for your upcoming airport visit
Registering for the Fast track service means that you agree to the service provider's terms and conditions and privacy policy.
To book Fast Track:
- Choose the airport, the number of travellers, and the desired time slot
- Use your free Fast Track passes, or pay using your Mastercard Gold / Mastercard Premium which you have registered before
- Receive your e-ticket via e-mail or the app
- Proceed to the Fast Track zone of the terminal and show the Fast Track pass to the airport employees
The „Fast Track“ service ordered at the desired time is valid for 30 minutes, so it is advisable to order the service upon arrival at the airport, because e-ticket is received immediately via e-mail or mobile app.
For urgent questions or uncertainties at the airport, please call +44 7700 168 666 (in English).
Download the app to enjoy your airport experience.
* The service is free of charge for Mastercard Gold / Mastercard Premium cardholder 5 times per calendar year, and can be used by both the cardholder and their guest(s). 6th and further visits will be charged according to the pricelist of the airport. Charges will be displayed during the app registration process.
Purchase insurance
Provided by AB Lietuvos draudimas
Examples of such purchases include furniture, musical instruments, sports and leisure items, toys, household appliances, computer and other goods intended for long-term use.
You do not need to submit any additional application to use purchase insurance. The service is free of charge and applies not only to purchases settled by card, but also to online purchases using a credit card account.
Flight Delay Pass – business lounge access in case of flight delay
Your Mastercard Premium credit card can be used as a free-of-charge key to access airport business lounges when your flight is delayed for 2 or more hours (does not apply to charter flights).
The price of the Flight Delay Pass service is included in the monthly fee of the Mastercard Premium card. Signing up for the Flight Delay Pass services means you agree to the service provider's terms and conditions and privacy policy.
To enable the service, you need to register your flight on Mastercard website.
To enable Flight Delay Pass:
- On Mastercard website, register your flight and contact data, and list your co-travellers
- You will get e-mail with your registration details
In case of the flight delay:
- You will receive an e-mail with a one-time LoungeKey QR pass allowing you to enter the airport business lounge
- Your one-time LoungeKey will be valid for 3 months, and you will be able to use it in any lounge that participates in the programme
If you have any questions or concerns about the Flight Delay Pass, please contact the service provider at +44 144 444 2130 (in English) or by e-mail at customerservice@fdp.mastercard.com
The service is limited to a cardholder and up to 5 guests. The service is free of charge – no lounge visit fees will be charged.
Card payments
- In the internet bank or mobile app you can set allowed transactions and spending limits for your cards.
- For security of Internet purchases in the European Economic Area now you need also to connect to your internet bank, thus confirming your identity.
- Our card contactless functionality makes small purchases simple and quick, without inserting your card in the POS terminal and entering the PIN code. Maximum amount of contactless payment is EUR 150
How to make your payments even easier:
- In the mobile app by selecting a recipient from the contact list
- Configure regular payments and review them in the internet bank
- Add card to your Digital wallet
Compare credit cards
Mastercard Standard
- Credit limit of up to EUR 30,000
- Foreign travel insurance covering all family members for up to 30 days
- Purchase insurance
- Possibility to use a free credit period of up to 45 days
- Free of charge with service plan DAILY+, otherwise – EUR 2.00/ month
Mastercard Premium
- Credit limit of up to EUR 30,000
- Premium foreign travel insurance covering all family members for up to 90 days
- Purchase insurance
- Possibility to use a free credit period of up to 45 days
- Flight Delay Pass – business lounge access in case of flight delay of 2 or more hours (does not apply to charter flights)
- Fast Track security check at international airports
- Free of charge with service plan PREMIUM or PREMIUM+, otherwise – EUR 4.50 / month
Mastercard World Elite
- Credit limit of up to EUR 30,000
- Fast Track security check at international airports
- Foreign travel insurance covering all family members for up to 90 days
- Purchase insurance
- Possibility to use a free credit period of up to 45 days
- Priority Pass – possibility to use business lounges at over 1,500 international airports all over the world (12 free-of-charge visits)
- Mastercard Travel & Lifestyle Services – access to world-class information and reference sources to help guide and inspire your next move, luxury travelling and dining benefits
- Free of charge with service plan PREMIUM+, otherwise – EUR 35 / month
Ways to repay the credit limit
You may choose between two ways to repay the credit limit
5% variable payments:
- 17% annual interest rate
- Repayment of 5% of used credit limit until the selected day of monthly payment
- Interest-free period for used credit card limit – up to 45 days. No interest applies if you repay the credit amount in full within 45 days (but no later than on the selected day of monthly payment)
Full credit repayment:
- 14 % annual interest rate
- Repayment of full used credit limit until the selected day of monthly payment
- The interest is calculated from the first day of using the credit limit
In case you lost your card
If your card is lost or stolen, please block it immediately:
- in the internet bank (section “Cards” → “My cards”);
- in the mobile app (in the Cards section, select your card and press Blocking);
- at +370 5 268 2800 (I–V 8.00–20.00, VI 9.00–18.00, VII 9.00–16.00)
Frequently asked questions
In case your card is lost or stolen, we suggest blocking it immediately. You can block the card:
- in the mobile app (“Cards” → “Card” → “Blocking”)
- in the Internet Bank (“Cards” → “My cards” → “Block card”)
- by calling SEB Bank at +370 5 268 2800 (24/7)
Yes. You can order a new card in the Internet Bank section "Cards" → "New card". Debit cards are sent by post. We can send the card to your residential address, office address or anywhere else in Lithuania or abroad, wherever you usually stay or prefer to receive the card at. Sending by ordinary mail in Lithuania is 2 euros, by registered mail – 4 euros. The fee for sending the card abroad is 10 euros. We can send the card to the selected parcel machine. A fee of EUR 2.8 is charged for sending a new, renewed or replaced card via parcel machine.
You can view your card’s PIN code in the Internet Bank section "Cards" → "My cards" → "View PIN code".
A standard daily limit for cash withdrawal at ATM by debit card is 2000 euros. Maximum possible daily limit for cash withdrawals at ATM by debit card is 15 000 euros. A standard daily limit for payments by debit card is 3000 euros. Maximum possible daily limit for payments by debit card is 15 000 euros. The total monthly limit for payments and cash withdrawal by credit card is in range of 5000 euros to 50 000 euros (the limit depends on the type of the credit card).
You can change cash withdrawal or payments limits:
• in the mobile app (“Cards” → “Settings and limits”)
• in the Internet Bank (“Cards” → “My cards” → “Change details”)
• by calling SEB Bank at +370 5 268 2800
If you have not received the goods or services you paid for, if the amount is incorrect, or if the same amount has been debited several times, we suggest that you first contact the merchant/the service provider.
If you are unable to resolve the problem with the merchant/service provider, the bank may mediate in accordance with the rules of the Mastercard organisation to help you recover your funds.
You can apply for a chargeback by selecting ‘Cards’ → ‘Card statement’ in your online bank. Set the required date, tick the box next to the card in the ‘Period’ section and click ‘Show’. When the list opens, find the amount debited and select ‘Dispute transaction’.
In order to investigate your situation regarding the debited funds, we need additional information, which you can provide when completing the chargeback application.
In the ‘Comments’ section of the application, you should provide the following information:
• a detailed explanation of the situation
• what product or service you purchased
• whether you have received an order confirmation
• whether and when you tried to contact the merchant for a chargeback (attach a copy of your correspondence with the merchant)
If you are unable to contact the supplier of the product or service, or if the website where you bought the product or service is no longer available, please provide evidence (for example, a screenshot) of this.
You should also provide any other supporting documentation that relates to the disputed transaction.
You can submit all documents by logging in to your online bank (click on ‘Additional services’ → ‘Electronic documents’ → ‘Upload document’ in the menu bar. Under the ‘Subject’, select ‘Chargeback application documents’).
Please note that if you do not provide additional information within 5 working days, the request will be rejected.
Yes. You can change the PIN code by using an ATM of SEB.
First you need to activate the card. You can do it either in mobile app or the Internet Bank:
- in the mobile app (“Cards” → “Card”)
- in the Internet Bank (“Cards” → “My cards” → “Activate card”)
Renewed cards can also be activated by using ATMs of SEB – insert the card, enter the PIN code and select "Card activation".
Payment transactions using a payment card are different from a normal money transfer transaction. When paying by card, funds are not debited from the account linked to the payment card and transferred directly to the payee’s payment service provider, but are reserved in the account so that they are not used for any other transactions from the same account. The reserved funds from the account linked to the payment card must be transferred by the bank to the payee once it receives the confirmation of the card payment.
The bank, after receiving the cardholder’s consent to pay with the card, reserves funds in the account linked to the card for the transaction, so that the funds are not used for other transactions from the same account. The bank must transfer the funds to the payee after receiving a confirmation of the payment by card from the payee.
In accordance with the rules of the MasterCard payment card organisation, when a cardholder makes a payment with a payment card, the bank, seeking to ensure payment of the payment, reserves the funds of the payment transaction in the account linked to the card and transfers them to the payee upon receipt of confirmation of the card payment from the payee. The confirmation is normally received by the bank within a few days after the cardholder confirms the card payment.
Once the cardholder enters the payment card details and confirms the payment transaction in the manner agreed with the bank, the payment order is already executed and cannot be cancelled, even if the funds are reserved in the account linked to the card.
The bank automatically cancels the reservation of funds in the card-linked account if it does not receive any confirmation of the card payment from the payee within 7 calendar days from the date of reservation of funds.
Advance reservations (usually hotel accommodation, car rental) are cancelled within 30 calendar days.
If the card is blocked, transactions made with the payment card until the time of blocking will not be cancelled.
More information about credit cards
| Issuance and delivery | ||
| Mastercard Premium / Mastercard Gold card type | Credit | |
| Possibility to hold your own funds in the card | Yes | |
| Card usage fee1 | EUR 4.50 per month | |
| Card validity | 4 years | |
| Card issuance2 | EUR 5.00 | |
| Urgent card issuance2, 3 | EUR 30 | |
| Issuing new card if the old one is lost / stolen / damaged, if new PIN is issued or at cardholder's request before its expiry date (e.g., change of the cardholder’s name, surname, etc.) | EUR 10 | |
| Sending a card by regular post in Lithuania | EUR 2 | |
| Sending a card by registered post in Lithuania | EUR 4 | |
| Sending a card by regular post to another country | EUR 10 | |
| Sending a card via parcel machine | EUR 2.80 | |
| Collecting a card at SEB bank unit | EUR 5 | |
| Card renewal (upon expiry of the card validity) | Condition4, 5 | |
| Depositing of cash | ||
| Depositing of cash into your own bank account in euros using SEB bank cash-in ATMs in Lithuania | Free of charge | |
| Total monthly cash deposit limit for all customer accounts and linked cards | EUR 10 000 | |
| Fee, if an individual limit in excess of the standard limit is approved | 0.07 % of an amount exceeding EUR 10 000 per month | |
| Cash withdrawal | ||
| At cash dispensing shops when paying by card an amount not less than EUR 5 | Free of charge from EUR 5 up to EUR 100 | |
| At ATMs of SEB Bank and other Lithuanian and foreign banks | 2 % (minimum EUR 3) | |
| At partners6 points of sale | 2.5 % (minimum EUR 4) | |
| Credit drawdown fees and terms | ||
| Credit limit | Up to EUR 30 000 | |
| Annual interest paid by a customer for the spent credit | 17 % | 14 % |
| Portion of the spent credit repayable on a monthly basis | 5 % of the spent credit (minimum EUR 7.24) | 100 % |
| Free of charge credit period up to 45 days | Applicable | Not applicable |
| Fee for changing the credit limit on a credit card at the bank’s branch | EUR 10 | EUR 10 |
| Monthly statements can be submitted | ||
| At the online banking site | Free of charge | |
| At a SEB bank unit | EUR 5 | |
| Other services | ||
| Account balance at SEB Lithuania or other banks ATM7 | Free of charge | |
| Currency exchange fee in case of operation in other than the card account currency8 | 2.65 % | |
| Obtaining a copy of the receipt in case of payment in Lithuania9 | EUR 1.45 |
1 The charge is debited on the 28th day of each month. If the card agreement is terminated prior to maturity on the customer’s request, the bank shall be entitled to apply and debit the fee for the current month.
2 There is an additional charge for sending / collecting the card.
3 This fee is added to the card issuance fee.
4 The fee is debited for the previous period on the 28th day of each card validity month. Upon early termination of the card agreement at the customer's request, the bank has the right to apply and debit the fee for the current month.
5 During the last month of the card validity, the card account balance must be 0 (zero) or positive.
6 Cash withdrawals from the terminals of “Perlas Finance”.
7 Checking the account balance in other ATMs of Lithuanian and foreign banks if they have provided such technical functionality.
8 For payment card holder transactions (e.g. payment at a point of sale or online, cash withdrawal at an ATM) by Mastercard payment card, if the transaction currency is other than euro, the transaction amount is converted into euro according to the exchange rate set by Mastercard International and valid on the day of the data processing. The relevant exchange rate applied by the international payment organizations is increased by the bank’s set 2,65 % currency exchange fee.
9 This fee is applied only if the customer is willing to receive the documents confirming the payment transaction by card and if identified that they include the cardholder’s signature or other data specifying that the cardholder paid by card.
Calculation Sample of the Annual Percentage Rate of Charge (APRC)
If you obtain and use the credit limit of EUR 2.000 available in your credit card account, and the credit period makes 12 months, the total amount to be repaid by the borrower will make EUR 2 309.08 (if 5% fluctuating instalment method is selected for the credit repayment) or EUR 2 326.78 (if the credit will be repaid in a lump sum).
The above specified amount includes interest accrued within the credit period (fixed interest rate of 17 % (if 5% fluctuating instalment method is selected) or 14 % (if the credit will be repaid in a lump sum) has been applied in the calculation), the card issuance, collecting card at the bank’s branch and card use fee (service fees of contactless credit card Mastercard Standard have been included in the calculation) and taking into consideration the selected credit repayment method and repayment day (15th day).
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