Notice of changes to cash withdrawal from ATMs using SEB debit card

Please be informed that on 25 February 2026, we will reduce the daily cash withdrawal limit (using a debit card) to EUR 2,000.

Recently, we have noticed a significant increase in cases where fraudsters obtain debit cards and PIN codes from deceived clients, and immediately withdraw large sums of money. We also observe that deceived clients withdraw the cash themselves and hand it over to the fraudsters. To help safeguard you and your funds, we’re taking these additional preventive measures to reduce potential losses, if you fall victim to fraudsters. 

We believe this decision will help to better protect your money and reduce fraud.

• If you rarely use cash, we recommend that you yourself reduce your daily cash withdrawal limit for security reasons.
• If you know that you will not need cash for a certain period, disable the cash withdrawal function altogether and enable it only when necessary.

You can do this in our internet bank or mobile app.

We also make every effort to protect our clients: we implement the latest prevention and monitoring systems and cooperate with state institutions.

What if you need more cash?

We can help by temporarily increasing your daily withdrawal limit:

• Call us at +370 5 268 2800 (I–V 8.00–20.00)
• Write us a message in internet bank
• Visit a bank branch of your choice

How to protect yourself from fraudsters targeting your cash?

• Whenever possible, pay for goods / services with a card or smart device
• If you need cash, make sure no one is watching you before using an ATM and that the ATM looks as usual
• Don’t hand your bank cards to anyone, even your relatives, and don’t disclose their PIN codes
• Enable notifications in the SEB mobile app – among other useful information, they will notify you about cash withdrawals from your account
• If you don’t use the app, sign up for bank messages via SMS – one SMS message costs EUR 0.18 (free for persons who have reached the retirement age determined by the Law on State Social Insurance Pensions)
• Regularly log in to your internet bank and check your account statement. If you notice a suspicious money transfer or other operation that you did not make, let us know about this by calling +370 5 268 2800 (in assisting with this matter, we’re available 24/7).

Should you have any questions, don’t hesitate to call us at +370 5 268 2800 (I–V 8.00–20.00), or write us a message on the internet bank.